Privacy Policy
Current as of 11.03.2026
Welcome to Missing Things. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and mobile applications.
Missing Things is a lost and found system that helps users report missing items, share found items, and reconnect owners with their belongings.
Our platform makes the process simple, secure, and accessible for everyone. Missing Things also offers a Digital Safe feature, where users can securely store important information about their valuables.
By using our platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information such as your full name, email address, optional phone number, optional profile photo, and account login credentials.
When posting a lost or found item, we may collect photos, descriptions, dates, locations, and contact preferences.
We may also collect technical information such as IP address, device type, operating system, browser type, log data, and approximate location where needed.
2. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve user experience, analyze usage, and remember login sessions. You can disable cookies in your browser settings.
3. How We Use Your Information
We use collected information to create and manage accounts, publish listings, enable communication between users, improve our services, send service-related notifications, ensure security, prevent fraud, and comply with legal obligations.
We do not sell your personal data.
4. Legal Basis for Processing
If you are located in the European Economic Area, we process your data based on consent, contract performance, legal obligations, and legitimate interests such as platform security and improvement.
5. Sharing, Retention, and Security
We may share information with other users only where you choose to publish it, with service providers, with legal authorities if required, or in case of a business transfer.
We retain personal data only as long as necessary and use appropriate technical and organizational measures to protect it. No method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict, object to processing, withdraw consent, or request portability of your personal data.
You may request account deletion through your account settings or by contacting us by email.
7. Children, Transfers, and Third-Party Links
Our platform is not intended for individuals under 16. If data is transferred outside your country, we use appropriate safeguards where required. We are not responsible for third-party websites linked from our platform.
8. Changes and Contact
We may update this policy from time to time. If you have questions, contact Missing Things at hello@missing-things.com.